About us
man - information technology - processes
- Active support through management and the involvement of the people participating
- A common-sense IT concept that works in support of people
- Careful analysis and modelling of processes
…are the core elements of a successful project.
It is our conviction that good consultation takes all of these factors into account. Consultation is, for us, a duty – one which is about reaching goals agreed on with our customers. We’re engaged in making their projects successful, whether it’s in a firm, a government agency or a non-profit organisation.
Our approach to partnership
We see ourselves as long-term, reliable partners for our customers, and we work together with them towards success for their company.
A tried and tested combination of IT and Consultation
Our IT know-how, our understanding of people and our capacity to deal with change is based on many years experience of providing consultation – experience you can profit from.
Engagement
We can let our customers report on our superior level of engagement and commitment. Get in touch with us, and we’d be happy to have you as our contact.
Services
The services we offer are geared towards the multi-layered demands of IT projects.
Our team of management experts, IT experts and lawyers offer a finely-honed range of skills, in which the following areas feature prominently:
Unser Leistungsangebot ist auf die vielfältigen Anforderungen von IT-Projekten optimal ausgerichtet.
Unser kompetentes Team aus Betriebswirten, IT-Experten und Juristen steht Ihnen insbesondere in folgenden Bereichen zur Seite:
IT Consultation
Our consultation is based on an integrated approach, embracing people, IT and processes!
man – information technology – processes
Success factor – man
As it is in the company, so it is in the project: one of the central factors in success is the people taking part. We help to discover potential – and to develop it. Together with our customer, we plan, control and assist on change projects.
Success factor – information technology
Information technology can be the key to efficient processes – when it is correctly applied. Solidly-conceived IT processes unburden people, increase quality and help create freedom and space for the actual tasks themselves. Both when developing suitable IT strategies, and when conceiving and helping to set up customised IT-applications, we can be relied upon.
We’ve brought our experience to bear on the following process-supporting applications, among others:
- azubi@min – is a flexible and easy-to-use web application for recruitment management in companies that offer vocational training. Using azubi@min reduces the cost of each application and saves a great deal of work in the selection process.
- ihr@min – is the ideal work-flow tool for illustrating your specific HR processes with the most modern information technology – and helping you to reach your HR targets.
Software on demand – individually-developed software, which implements your specific requirements in a money-saving and user-friendly way, guaranteeing you a competitive advantage.
Success factor – processes
“You never know what’s going to happen when things change. But you know what’s going to happen when things don’t change”
(Elias Canetti)
Overlapping IT systems, multiple recording methods, media disruptions, chaotic document management and too many instruments in different company divisions eat up a lot of work-time – and at a cost, too.
Who is doing what, when, how and what with? Our extensive technical expertise in process optimisation is there to help you!
Our consultants have a trained eye for spotting where our customers’ business procedures can be improved and – especially – which processes should be supported through targeted IT solutions.
Together with the participants, we fine-tune the business strategy, analyse existing business procedures, design processes from scratch or optimise existing ones, and help to create a slimmed-down process management.
Online CRM
Together with you, we develop processes for managing your customer relations online. We gladly support you in the following:
- The technical conception of the online CRM processes, as well as their implementation
- The introduction of a suitable content management system for your web profile, with particular attention paid to your corporate design and the integration of online CRM (e.g. email marketing; contact marketing through the presence on the internet; social networks such as Facebook and Twitter; mobile applications, e.g. iPhone apps) as well as aspects relating to security.
- Guaranteeing the data flow of your marketing campaigns without media disruption
- The simplification, preparation and structuring of your customer data, and the merging of separate databases
- The provision of IT-supported marketing instruments for your sales partners
- Creating key data for effective control of sales and marketing
- Adherence to legal statutory requirements regarding data protection.
Mobile Business Consulting & Applications
Smartphones and tablet PCs have been undergoing a rapid transformation since Apple, with its trend-setting standards, entered the market, especially with regard to user interfaces and technical platforms. It has seen mobile applications – as complements to existing IT technologies - grow in importance in leaps and bounds.
With seamless integration into Online-CRM, mobile applications can tap into new access options for customers in the area of marketing.
The time and location-independence of interactive options also creates space for the optimisation of existing processes and the development of new service offers. The ability to remotely access existing company applications or direct channels of communications to customers is a very interesting starting point in this regard.
mip consult is your established partner in the area of consultation and implementation of mobile applications – from scouting for ideas through technical conceptions right up to the programming itself.
We develop mobile applications for you in iOS with iPhones and iPads, as well as Android, which fulfil the particular requirements in design, user-friendliness, performance and quality.
IT-Project Management
Our project managers look after your project from start to finish. They relieve the pressure on project heads as the project develops, and sometimes assume the management of the project themselves. How the tasks are divided between project head and consultant are agreed at the outset.
We remain on hand as a reliable and experienced partner in difficult discussions, negotiations, presentations and in project coordination itself.
Our process model:
- Starting with our in-depth analysis of the procedural situation, we work out the project targets (content, costs, scale and time). This goes in hand in hand with asking you about your expectations, fears and restrictions.
- Crucial to our customer’s success is the presence of a technically adept and socially competent project coordinator, who maintains a general view, ensuring a steady and reliable flow of information between individual partners, and seeing to it that deadlines and appointments are kept to. We assume the coordination of the project, or else manage it responsibly ourselves. In both cases we guarantee a smooth and successful progression of your project.
- A constantly-maintained controlling and reporting of success rates guarantees transparency and the highest-possible degree of security. We oversee the progress of the project. We overcome obstacles – unavoidable in any project - with a mixture of technical expertise and human sensitivity. Success factors like teamwork, communication and conflict resolution are an integral part of our outlook.
- Your project is planned and controlled in Blue Ant (a project management web tool). You can access it when you need to obtain an insight into the current status of the project (progress, results, etc).
- At the end of the project, we deliver a documented project outcome to you, as well as examining all phases of the project in a review.
Project Recovery
Many complex projects, in particular IT projects, can become imbalanced and develop problems. A not-insignificant number of them can end up either being abandoned, or in the hands of lawyers. The efforts and expenses involved can be damaging to client and contractor alike.
With our experience in many different types of projects and the problems they can typically run into, we support you in putting your project back on the right track. We work out the serious issues with the participants, and help implement the appropriate solutions.
Our services
- Preventative risk-management
- Crisis analysis within the project
- Assessment of the causes of a crisis, and the people who can solve it
- Working out concepts for coping with crisis
- Coaching or, if necessary, assuming control of the project
- Moderation/mediation to reach conflict solutions
- Allocation of project employees and experts
Process
- Agreeing division of tasks between project head and consultant
- Taking stock of the crisis situation
- Identification of causes and people who can put the disruptions right
- Planning of measures to be taken for coping with the crisis
- Moderation of decision-making processes
- Implementing of the measures to cope with the crisis
Target
- Dissolving bottlenecks and solving crisis situations with a view to reaching the project target
Interim Management
We support management and their strategic processes in a targeted way, thanks to our core competence in the area of interim management.
We temporarily take over leader/manager duties in different areas.
Starting with the analysis of the particular situation in the company, we offer - even in the international arena - tailored, industry-specific and company-relevant solutions for mid-sized and larger companies.
Examples of our interim management
- Building foreign subsidiaries
- Company acquisition
- Company sales
- IPO
- Finance industry reorganisation
- Company financing
- Material economy reorganisation
- Conception and introduction of global purchase offers
- Contract management
- e-procurement, e-sources
- Temporary overtaking of service functions, e.g. information technology
As external managers, we proceed independently and deal strictly with the business at hand, bringing new approaches and ideas. Get in touch with us.
Examples of Projects
You’ll gain an insight into our consultancy projects with the following selection of examples of projects.
We’re happy to name the referees in private conversation!
Online CRM
Objective
A modern internet (and intranet) infrastructure was implemented to support the client and their affiliates in customer acquisition and retention. Thanks to the optimisation of processes, and with their support electronically, it was possible to realise significant benefits in terms of quality and time.
Through the use of modular software architecture, it was possible to guarantee the compatibility of the individual components and the independence of individual service providers.
Content:
- Kick-off meeting – in which questions are pitched to the client about what goals they envisage and what expectations they have
- Working out the technical concepts, involving the input of all stakeholders (through, among other processes, canvassing the opinion of the 400 or so sales partners)
- Minimisation of costs relating to the TCO by applying open source components
- Drawing up a list of requirement specifications in collaboration with the relevant departments
- Supervision of the technical implementation and coordination of all service providers involved.
IT Strategy
Example: Logistics
Objective
The IT department (with a complement of more than 400 staff), in the accounts management division, and the associated ‘Application development’ department had to be restructured following a thorough overhaul of company departments.
Content
- Creating a new organisation of procedures and structures following the expansion of the department’s areas of competence.
- Consultation in respect of definition of IT strategy
- Analysis of requirements by means of team set-ups
- Consultation in respect of business processes, roles and relevant teams (change management)
- Consultation in respect of sales training and team formation
- Personal supervision of the account manager
- Location set-up of the regional department ‘Application development’
- Support with personnel selection and building infrastructure
- Planning of task content, and integrating it to the existing structure
Example: Non profit organisation
Objective
The customer’s very heterogeneous IT landscape had to be analysed and made more transparent. Approaches to optimisation had to be worked out, so that IT strategy could form an adequate basis for the impending strategic change of direction which was facing the company as a whole.
Content
- Division-wide analysis of the IT system
- Assimilation of the new strategic requirements of the management
- Analysis of weak spots
- Definition of new processes
- Reorganisation of the IT department
- Recruitment of a new head of IT on the basis of amended requirement profile
- Supporting the IT head in working out the IT strategy
Optimisation of Project Management
Objective
Improving the quality and outcomes in projects within a large Arabic telecommunications company, with infrastructural projects worth millions.
Content
- Analysis of projects currently running
- Assessment of the maturity of project management within the company
- Review of the existing templates, tools and project management processes
- Adaptation of the PMI framework for specific PM handbook and PM processes
- Supporting the project head when using tools and upon the transfer of training content and workshop results in ‘real life’.
- Description of roles and responsibilities, career models and project head assessments
- Company specific trainings for the use of the PM handbook and improvement of management handbook
- Coaching of project employees and project heads
Customer Service
Objective:
To redesign the business processes of an international customer service organisation for business customers, for improved effectiveness and efficiency of the service providers, by centralising tasks.
Content
- Developing and integration of a web application in the area of customer services for the unification of processes in call centres, the back office and in over 30 branches
- Concentration of work in a completely new customer service centre with 180 employees in the first stage of development, growing to 400 by the final stage of expansion.
- Design of processes, implementation of new organisation, and integration into the new project landscape
- Supervision of the business units and project leadership during the lifetime of the project, which can be several years
- Coordination of the company’s internal and external service providers
IT Support
Objective
The appropriate IT support organisation had to be created for the new tool suite showing the production processes of a market-leading outsourcing service provider
Other goals involved the creation of nearshoring capacities, and department-wide harmonisation of processes.
Content
- Creating and organising 1st/ 2nd/ 3rd level support for the delivery of desktop and computing services
- Nearshoring for realising costs and quality potential
- Harmonisation of the ITIL processes in different business areas
- Working out Service or Operation Level Agreements between service providers and clients
- Development and implementation of Service Level Reporting
Contact
Here’s how you can reach us:
mip Consult GmbH
Jägerstraße 67
10117 Berlin
Tel.: +49 (0)30 - 20 88 999 - 0
Fax: +49 (0)30 - 20 88 999 - 88
Internet: www.mip-consult.de
E-Mail: kontakt@mip-consult.de
Contact form
Vielen Dank für Ihre Kontaktaufnahme. Ihre Kontaktdaten wurden erfolgreich übermittelt. Ein Mitarbeiter wird sich in Kürze mit Ihnen in Verbindung setzen.
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Legal notice
mip Consult GmbH
Jägerstraße 67
10117 Berlin
Tel: +49 (0) 30 - 20 88 999 - 0
Fax: +49 (0) 30 - 20 88 999 - 88
Internet: www.mip-consult.de
E-Mail: kontakt@mip-consult.de
Authorised representative and managing director: Asmus Eggert
Court of registration: District court Berlin-Charlottenburg
Register number: HRB 121869
VAT number.: DE249276018
Authorised according to 55 Abs. 2 RStV: Asmus Eggert
Disclaimer of liability for content and links
All information and data have been compiled with the greatest care and to the best of all knowledge. However, liability for the completeness and accuracy of information and data cannot be assumed.
mip Consult GmbH expressly declares that at the time the links were created to particular sites, those sites contained no illegal content. mip Consult GmbH has no influence on the current or future layout on the content of linked sites.
For this reason, mip Consult GmbH expressly distances itself from all content in linked sites which has been altered since the point at which the link was instated. The operators of the linked sites bear the sole responsibility for their content.
Copyright
All the articles and contributions published here are copyright protected. No part thereof may be reproduced outside the remit of the copyright without prior written consent on the part of mip Consult GmbH. The content and the terms and conditions can be printed out.
Data protection
There is no software installed on mip Consult GmbH’s website which can, unbeknownst to the user, gather any personal information.
With the web analysis service www.etracker.com , mip Consult GmbH use a certified analysis service which meets the criteria stipulated in the Federal Data Protection Act.
It must be stressed that the no IP addresses are saved by the web analysis service that mip Consult GmbH uses.
Vielen Dank!
Ihre Nachricht wurde an uns übermittelt. Ein Mitarbeiter wird sich in kürze mit Ihnen in Verbindung setzen.
Jobs
Plone developer sought
- Python programming and user development with Zope, confident and experienced mastery of Plone
- Minimum 3 years work/project experience
- Experience with ZODB along with current web-technologies in CSS and javascript is a given
- Experience with object-oriented analysis, design and programming; experience in handling web technologies on Linux operating systems
- Solid knowledge about relational databases, JDBC and SQL
- Experience with SOA technologies and development of web services would be an advantage
- Pronounced ability to think analytically about processes and to show deductive modular reasoning
- Structured and solution-oriented working method
Furthermore, you should be accustomed to working both on your own initiative and also as part of a team
You’re happy to share your knowledge, and you stand out due to your willingness to get engaged and be flexible.
You can find out more at: www.mip-consult.de
Your contact: Frau Andrea Schwanke
mip
Consult GmbH
Jägerstr.
67
10117
Berlin
Telefon: +49 30-20 88 999 – 0
Please send a detailed application via email to: kontakt@mip-consult.de
Project head sought for immediate start
Have you, after completing your studies in IT, industrial engineering or similar, gained at least three years’ relevant work-experience (ideally you’ve also had vocational training)?
Or are you somebody with a more varied background and an interesting CV?
Then please read on!
We want to reinforce our team and we’re looking for you!
Self-sufficiency and action are important to you in your work: you’re innovative, dynamic, mobile, resilient, with good communication skills – and you like to see your ideas making a difference in a cooperative work environment. In short, you want success for yourself and the company you work for through enjoyment of your work.
Join us as a project manager in mip!
From our base in central Berlin we advise and support our customers in Europe. We’re looking to strengthen our team with a project manager who, after a standard period of adjustment, will be able to take the reins on a customer-oriented project.
A great variety of tasks and challenges await the successful candidate:
- Taking over a customer-oriented project
- Participating in the customer-oriented project in an advisory capacity
- Supporting the partner in product marketing and product sales
- Leading and nurturing the project team
- Nurturing the relationship with the customer
We’re offering you the chance to work in a stimulating and enterprising environment and to have a hand in shaping the company’s development over the long term.
Remuneration
mip employees are partners in enterprise – we offer a performance and success-linked salary in line with market expectations.
Some things you should know about mip:
mip Consult was founded in 2003 by a small team. We’re committed to our customers, seize challenges and we even get involved with our customers’ project on-site.
On an internal level, swift decision-making processes, success-oriented teamwork, competence, enjoyment and commitment form the basis of our relationships with our customers, some of which are of many years duration.
You’ll find further information under: www.mip-consult.de
Your contact: Frau Andrea Schwanke
mip
Consult GmbH
Jägerstr.
67
10117
Berlin
Telefon: +49 30-20 88 999 – 0
Please send a detailed application via email to: kontakt@mip-consult.de
Java developer sought
Get to know a modern, internationally expanding software company, and take the opportunity to use what you’ve learnt and to garner real on-the-job experience.
Your duties
- Software development in project teams of 3 -9 people on the basis of a scrum
- Ongoing development on our web-based multi-project management software Blue Ant
- Individual web-based software development for prestigious major companies in the automotive, finance and resource management industries
Requirements
- Completed, technically-oriented degree, e.g. information systems, mathematics or a similar type of education
- Minimum 2 years of work or project experience
- Experience in model-based software development would be an advantage
- Extensive knowledge of Java programming (Java, EJB, Spring), JSF, XML, XSL, UML
- Experience using development tools like Ant, Maven, CVS, Subversion and Eclipse in daily work
- Sound knowledge of relational databases, JDBC and SQL
- Experience with SOA technologies and the development of web services would be an advantage
- Experience in creating and developing with the BIRT report generator is desirable
- Knowledge in test-driven software development would be an advantage
- Pronounced ability to think analytically about processes and to show deductive modular reasoning
- Structured and solution-oriented working method.
Furthermore, you should be accustomed to working both on your own initiative and also as part of a team
You’re happy to share your knowledge, and you stand out due to your willingness to get engaged and be flexible.
Salary
By agreement.
You can find out more at: www.mip-consult.de
Your contact: Frau Andrea Schwanke
mip Consult GmbH
Jägerstr. 67
10117 Berlin
Telefon: +49 30-20 88 999 – 0
Please send a detailed application via email to: kontakt@mip-consult.de